Privacypolicy

Fri Up Association

How the Fri Up Association collects, uses and protects your personal data, in compliance with the Swiss Federal Act on Data Protection (FADP).

Your trust is essential to our mission of supporting business creation and start-up development. This policy explains what data is processed when you visit friup.ch, book an appointment, attend a workshop or event, submit a financing application or become a member, as well as your rights.

1. Data controller

The data controller is:

• Fri Up Association, the canton of Fribourg's official body for supporting business creation and start-up development
• Address: Passage du Cardinal 11, 1700 Fribourg (Switzerland)

For any questions about your data or this policy, you can write to office@friup.ch.

2. Legal framework

The processing of your data is subject to the Swiss Federal Act on Data Protection (FADP) and its ordinance (DPO).

3. Data collected

Depending on the context, Fri Up may process the following categories of data:

• Identification and contact data: surname, first name, address, postcode, town, phone/mobile, email, other personal information;
• Data relating to the project or company: name of the project or company, project description, classification of the activity and exchanges, sector, stage of development, legal form;
• Data relating to advice and financing applications: business plan, projections and financial documents, pitch decks and other documents or information submitted as part of a request for advice or for a pre-seed/seed loan from the Seed Capital Fribourg Foundation;
• Appointment data: date, time, location (in person or online), history of advisory meetings, audio recordings (of which you are informed in advance), transcripts and/or summaries of discussions;
• Data relating to workshops and events: registrations, attendance, participation preferences;
• Member data (where applicable): company or organisation represented, type of membership, partnership history;
• Communication data: content of your emails, messages and phone conversations;
• Technical browsing data: when you visit friup.ch, limited technical data (IP address, browser type, logs) that may be processed by the host for security and operational purposes.

It should be noted that some of the data listed above does not as such constitute personal data within the meaning of the FADP, insofar as it relates to a company. It may, however, be linked to the natural person(s) behind the project (e.g. the founder of a start-up).

4. Purposes of processing

Your data is processed for:

• organising and managing advisory meetings and appointments;
• supporting business creation and the development of start-ups;
• assessing financing applications and managing relations with the Seed Capital Fribourg Foundation;
• organising workshops and events, and managing registrations;
• managing membership as a Fri Up member;
• coordinating with our ecosystem partners;
• referring and exploring questions further with specialist partners for additional advice and expertise;
• producing statistics and activity reports, based on aggregated or anonymised data;
• keeping a record of the organisation's activities;
• complying with our legal obligations.

5. Legal basis

Depending on the case, processing is based on the performance or preparation of an advisory, support or assessment service, on Fri Up's legitimate interest in fulfilling its cantonal mission to support entrepreneurship, on compliance with legal obligations and, for communication (newsletter, information about services), on your consent. You can withdraw this consent at any time, without retroactive effect.

6. Tools and service providers (processors)

To operate, Fri Up relies on service providers who process certain data on its behalf, under appropriate contracts and security measures. These providers only use your data for the agreed purposes. Our service providers include standard IT tools, artificial intelligence tools, specialist software (e.g. CRM, accounting) and communication and collaboration tools. The detailed list of providers used can be provided to you when you exercise your right of access.

The friup.ch website is hosted by Infomaniak Network SA, a Swiss company whose servers and data centres are located in Switzerland. Technical browsing data is therefore hosted in Switzerland.

We only use artificial intelligence tools in professional versions that offer contractual data protection guarantees and exclude the use of submitted content to train their models.

Your data is never sold, rented or passed on to third parties for advertising purposes.

7. Data transfers abroad

Some providers may process or host data outside Switzerland, in the European Union and the United States. For transfers to the United States, Fri Up ensures that appropriate contractual safeguards are in place with the provider.

8. Recipients and sharing

Your data is shared with the Seed Capital Fribourg Foundation as part of assessing a financing application, and with your consent (or where required by law) as part of our mission:

• with the Fribourg Economic Development Agency (PromFR),
• with ecosystem partners that provide state support or funding for business creation, start-ups or innovation;
• with the technical providers listed in article 6, strictly to the extent necessary;
• with the authorities, if required by a legal obligation.

As an exception, your data may be freely shared with Fri Up's partners for advisory and specialist expertise purposes, without systematic prior consent being required for each transfer. These partners may only use your data to respond to our request.

Information submitted as part of a project or financing file is treated confidentially by the staff and bodies concerned.

9. Retention period

Your data is destroyed or anonymised when it is no longer needed for the purposes set out in article 4, or when you expressly request its deletion. Please note, however, that in some cases data may be subject to a legal obligation to retain it for a defined period, or we may have a legitimate interest in retaining it for a limited period.

10. Data security

Fri Up implements reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration: restricted access to files, protected accounts, backups, and use of providers offering recognised security standards. As no system is infallible, absolute security cannot be guaranteed.

11. Your rights

Under the FADP, you have the following rights over your data at any time, under the conditions and within the limits set by law:

• Right of access: to obtain more information about the processing of data concerning you;
• Right to rectification: to have inaccurate or incomplete data corrected;
• Right to erasure: to request deletion of your data, subject to legal retention obligations or other grounds recognised by law;
• Right to object and restrict: to object to certain processing;
• Right to data portability: to receive your data in a common format;
• Right to withdraw your consent at any time, where processing depends on it.

To exercise your rights, write by registered post to Fri Up's head office. You will receive a reply within 30 days (if, exceptionally, this deadline cannot be met, we will let you know).

12. Cookies and browsing

The friup.ch website may use technical cookies necessary for it to function, and, where applicable, audience measurement tools (e.g. Google Tag Manager). You can set your browser to refuse or delete cookies; some features may then be limited.

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Essential cookies

Always active — required for the website to function.

Audience measurement

Anonymised visitor statistics.

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13. Changes to this policy

Fri Up reserves the right to amend this privacy policy at any time, in particular to take account of legal developments or changes to its tools. The applicable version is the one published on friup.ch, with its update date.

Contact — data protection